Complaint 2170401
2016 DODGE JOURNEY • POWER TRAIN • incident Jan 27, 2026
- Complaint ID
- 2170401
- Make
- DODGE
- Model
- JOURNEY
- Model Year
- 2016
- Component
- POWER TRAIN
- Incident Date
- Jan 27, 2026
- Date Received
- Jan 27, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
The contact owns a 2016 Dodge Journey. The contact stated that while driving 35-40 MPH, the engine started overheating. The message "Temperature High" was displayed. Additionally, the contact stated that the power windows were intermittently inoperable. While attempting to drive from a complete stop, the transmission failed to shift gears as intended. The contact stated that upon depressing the accelerator pedal while driving, the engine revved, but the vehicle failed to respond as intended. Additionally, there was a discrepancy between the instrument cluster speedometer reading and the digital speedometer reading. The vehicle was taken to Wilcox & Sons Automotive, where it was diagnosed, and determined that the water pump, the radiator, the cooling system, and the transmission needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Numbers: 16V461000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 220,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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