Complaint 2170399

Complaint Summary

FIRERELATED

Owner Narrative

The contact owned a 2020 Ford F-250. The contact stated that while driving at 75 MPH, he smelled a burning odor, but assumed it was coming from outside. Two minutes later, smoke filled the cabin. No warning light was illuminated. The contact heard flames coming from the dashboard. The contact pulled over and safely exited the vehicle. The contact saw that the engine compartment had caught on fire before the vehicle was completely engulfed in flames. A police officer was driving behind the vehicle and witnessed the fire. A police report was filed. Firefighters arrived and extinguished the fire. The contact was unsure whether a fire department report had been filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.