Complaint 2170241
2021 CHRYSLER PACIFICA • UNKNOWN OR OTHER • incident Jan 26, 2026
- Complaint ID
- 2170241
- Make
- CHRYSLER
- Model
- PACIFICA
- Model Year
- 2021
- Component
- UNKNOWN OR OTHER
- Incident Date
- Jan 26, 2026
- Date Received
- Jan 27, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
The transmission is defective, and according to the warranty, under the lemon law, it has a lifetime warranty, which in my understanding means the entire defective transmission should be replaced. However, I received a call where I was told they would only repair the transmission with a 3-year warranty, and if it breaks down again, I would have to bear the future costs. In my understanding, if I have a warranty on the transmission, they should replace it with a new one. Therefore, I want to make it clear in writing that I do not wish to or authorize any repair of the transmission, but rather the replacement of the transmission as is my right. If there is any problem with the transmission, the company is solely responsible for the decision.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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