Complaint 2168586
2025 RAM 2500 • ELECTRONIC STABILITY CONTROL (ESC) • incident Dec 18, 2025
- Complaint ID
- 2168586
- Make
- RAM
- Model
- 2500
- Model Year
- 2025
- Component
- ELECTRONIC STABILITY CONTROL (ESC)
- Incident Date
- Dec 18, 2025
- Date Received
- Jan 21, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
ELECTRONIC STABILITY CONTROL (ESC)
Owner Narrative
The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 25V882000 (Air Bags, Electronic Stability Control (ESC). The vehicle was taken to a local dealer for the recall repair. The dealer informed the contact that the software update failed, and the vehicle was not repaired. The dealer called in a technician from the manufacturer to update the software; however, the update failed again. The vehicle was not repaired. The contact was advised by the dealer to come back in a month, and the dealer would attempt the software update again. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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