Complaint 2166572
2018 VOLVO XC90 • LATCHES/LOCKS/LINKAGES:DOORS:LATCH • incident Jan 15, 2026
- Complaint ID
- 2166572
- Make
- VOLVO
- Model
- XC90
- Model Year
- 2018
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Incident Date
- Jan 15, 2026
- Date Received
- Jan 15, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Owner Narrative
At random times the back doors will not open, from the inside or outsideâ¦hit all the unlock buttons and will NOT open. If this is not a massive safety issue, I donât know what isâ¦. If we get in a wreck and our car is on fire and we cannot instantly get ourselves or our children out quickly thatâs a problem⦠if we wreck on the freeway and we see vehicles coming at us and we cannot quickly exit. This is a problem. For a car company to not address this it is gross negligence⦠we own a Ford focus itâs been taken in about three times for door recalls, but we never even actually had an issueâ¦Volvo being a luxury car company and choosing to ignore this issue at the expense of the consumer has went on too long! This hasnât happened only once, has happened sporadically multiple times
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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