Complaint 2165378
2023 TOYOTA HIGHLANDER • ELECTRICAL SYSTEM • incident Oct 15, 2025
- Complaint ID
- 2165378
- Make
- TOYOTA
- Model
- HIGHLANDER
- Model Year
- 2023
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Oct 15, 2025
- Date Received
- Jan 12, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was running, the instrument panel was black and failed to display critical safety information as intended. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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