Complaint 2163900

Complaint Summary

STEERING

Owner Narrative

2017 Ford F250 issue is with the steering damper and the reported "death wobble" caused by the faulty part. In 2019, on several occasions driving on the highway I experienced uncontrollable shaking in the front end. Each time, I had to slow my speed down to under 10 MPH for the wobble to stop. When I took the vehicle to Ford dealer, they knew what the issue was and told me to properly fix the issue I needed to purchase and Aftermarket part, that Ford did not have the proper part to fix this. This comment was straight from the Ford Service Tech. I paid for the fix and up to 2025 the problem was gone. Starting in November 2025 the same issue is back. Each time of the problem, either my wife or I were traveling on a highway, traveling between 65 - 75 MPH. It takes both hands firmly holding the wheel simply to hang on until the truck can be slowed to, again, under 10 MPH. This puts us in a bad situation when on the major highways around the Ft. Worth Texas area. This time the Ford dealer charged ~$600 to fix the steering and re-align the front end. And once again, the Ford Service Tech said this is only a temporary fix and we would be back!! This has been a well known and documented issue with these trucks but Ford has refused to issue a total recall. I guess in this day it takes "confirmed body counts" before recalls actually happen. Why does it take the loss of life for this to happen? Ford should be proactive and fix the issue before deaths occur...but this would be expensive and bottom line financial statements to share with Wall Street take precedence over peoples lives.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.