Complaint 2160388
2025 FORD MUSTANG • UNKNOWN OR OTHER • incident Dec 24, 2025
- Complaint ID
- 2160388
- Make
- FORD
- Model
- MUSTANG
- Model Year
- 2025
- Component
- UNKNOWN OR OTHER
- Incident Date
- Dec 24, 2025
- Date Received
- Dec 25, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
While driving to mass on Christmas Eve, Wednesday, December 24, 2025, my wife and I heard a loud pop. Our first question was "What was that?" as we looked at each other. Then I realize the rear window had suddenly shattered starting on the right side, and was slowly falling apart. As this was only about a mile from my home, we immediately drove home. I contacted SafeLite Auto Glass to schedule an appointment to have the glass replaced thru my insurance company. There was no warning this was about to happen, and neither one of us noticed anyone or anything near us as we were driving. As I currently have the car covered due to the forecast of snow, I will upload a picture when I take the cover off to take it to have repaired.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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