Complaint 2158481
2021 CHRYSLER PACIFICA • FUEL/PROPULSION SYSTEM • incident Dec 17, 2025
- Complaint ID
- 2158481
- Make
- CHRYSLER
- Model
- PACIFICA
- Model Year
- 2021
- Component
- FUEL/PROPULSION SYSTEM
- Incident Date
- Dec 17, 2025
- Date Received
- Dec 18, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
FUEL/PROPULSION SYSTEM
Owner Narrative
Reversing onto roadway and shifted from reverse to drive via rotary dial and vehicle went into park and would not move causing me to block the roadway. In addition and even more concerning was that the vehicle could not be turned off and any and all actions to do so just left the car "on" and the hybrid system running. Eventually we pulled the battery cable on the main 12v in the trunk and the reset allowed us to move the vehicle again. I sat across a busy section for twenty minutes with no way to move, turn off, or overide the system with three kids with me in a busy traffic area. The vehicle has not reproduced the issue as of yet. The dash had multiple warnings for park system and service various items needed. this occurred 12/17/2025 with 70,000 miles.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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