Complaint 2155107
2015 FORD FOCUS • POWER TRAIN • incident Nov 20, 2025
- Complaint ID
- 2155107
- Make
- FORD
- Model
- FOCUS
- Model Year
- 2015
- Component
- POWER TRAIN
- Incident Date
- Nov 20, 2025
- Date Received
- Dec 8, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
2015 Ford Focus with DPS6 automatic transmission failure. 109,### miles only. Symptoms: No reverse gear, severe clutch slip (high RPM but car barely moves), strong burnt clutch smell, check engine light on. DTC codes: P07A3, P07A5, P087A, P087B, P090C. Ford dealer (Camelback Ford, Phoenix AZ) diagnosed the issue but quoted $3,175 just for labor to open the transmission for inspection, refusing any goodwill assistance after 14M02 program expired in August 2025, despite low mileage and known widespread DPS6 problems covered by TSB 16-0129. Note : "November 20, 2025 â Date I purchased the vehicle. The transmission problem (no reverse, clutch slip, burnt smell) was present immediately upon purchase." Requesting NHTSA investigate Ford's refusal to offer reasonable post-warranty assistance for this well-documented safety-related transmission defect.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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