Complaint 2153905

Complaint Summary

POWER TRAIN

Owner Narrative

I am reporting a recurring safety defect involving hydraulic lifter failure in Ram trucks equipped with the Cummins diesel engine (model years 2019–2024). This issue is widely acknowledged by Stellantis and multiple dealers. It typically begins with a knocking sound and has been documented in many cases to progress to complete engine failure. My vehicle has fewer than 20,000 miles. The lifters were already replaced once, which required the cab to be removed. Within less than 400 miles of that repair, the knocking sound has returned. I brought the truck to a second dealer, who confirmed the problem and informed me that Stellantis has an active STAR case acknowledging the defect. They stated there is currently no known permanent fix. This defect presents a serious safety concern. Sudden engine failure while driving, especially under load or at highway speeds, could lead to loss of power, loss of steering/braking assist, and potential accidents. In my situation, I frequently travel with family members who have medical conditions, and being stranded in hazardous or remote conditions poses significant risk. At this point, my vehicle is not reliable or safe to operate. I am requesting NHTSA investigate the hydraulic lifter defect in 2019–2024 Ram Cummins trucks due to the safety implications and the lack of an available permanent repair.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.