Complaint 2152192

Complaint Summary

SUSPENSION

Owner Narrative

My rear driveline separated from the rear differential causing the rear differential to seize up. It is available for inspection. This occurred while driving down a highway at 45 MPH, there was some humming noise then it shook for a second and then load pop sound and send me fish tailing down the highway and then sliding sideways being stuck blocking the lane of traffic. I just contacted the dealership, and they cannot look at it under a recall situation because my vin is not listed on the preexisting recall. I was told to contact the manufacturer directly. As of today 11/26/25, the vehicle has not been inspected by the manufacturer, police, insurance representatives. There were no warning lamps or messages. Symptoms were only morning of the incident 11/24/25 after leaving my house halfway down the road approximately half a mile I started to hear a slight humming came to a stop sign didn't hear anything drove forward a block and a half to a stop light did not hear any humming in that time, as I took a right to head north on highway 9 I noticed the humming again and right as I was trying to pull off on the shoulder I hear a loud pop sound and temporarily lose control of the truck fish tailing I was able to get it back under control enough to steer a little and come sliding sideways to a stop stuck halfway on the shoulder and halfway into the oncoming traffic lane.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.