Complaint 2149225
2024 FORD ESCAPE • VISIBILITY:WINDSHIELD • incident Nov 14, 2025
- Complaint ID
- 2149225
- Make
- FORD
- Model
- ESCAPE
- Model Year
- 2024
- Component
- VISIBILITY:WINDSHIELD
- Incident Date
- Nov 14, 2025
- Date Received
- Nov 17, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
VISIBILITY:WINDSHIELD
Owner Narrative
The contact owns a 2024 Ford Escape. The contact stated that while driving, there was an unusual noise detected before the failure. The contact stated that while pulling into a parking lot, there was an extremely loud boom. The contact noticed that the rear windshield exploded without warning or impact. The contact and her sister, occupying the passenger seat, sustained injuries to their ears. The occupants reported that their ears were clogged, but medical attention was not provided. The vehicle was towed to her residence. The contact called the local dealer, who said to bring the vehicle in for inspection. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 16,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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