Complaint 2147498
2024 RAM 2500 • ELECTRICAL SYSTEM • incident Feb 15, 2025
- Complaint ID
- 2147498
- Make
- RAM
- Model
- 2500
- Model Year
- 2024
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Feb 15, 2025
- Date Received
- Nov 10, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
The contact owns a 2024 Ram Promaster 2500. The contact stated that on several occasions, while parked or while driving at various speeds, the air bag and Forward Collision Avoidance warning lights intermittently illuminated. The contact stated that the message "SOS -Unavailable - Please Contact Dealer for Service" was displayed. The vehicle was taken to a dealer on several occasions for approximately a year, where it was diagnosed that the power steering gearbox and the radio needed to be repaired. Additionally, the wiring was taken apart and cleaned, and reattached after finding a wiring issue. The vehicle was repaired each time, but the failure reoccurred after each repair. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 45.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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