Complaint 2147055

2022 FORD F-250 • POWER TRAIN • incident Oct 11, 2024

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2147055
Make
FORD
Model
F-250
Model Year
2022
Component
POWER TRAIN
Incident Date
Oct 11, 2024
Date Received
Nov 8, 2025
Data As Of
Jul 1, 2026

Complaint Summary

POWER TRAIN

Owner Narrative

October 2024 (while out of state vacation): The transmission violently downshifted upon moderate acceleration such that truck lurched with a loud bang, went into limp safe mode in traffic, with no rear warning because brakes were not applied. I was able to shut the vehicle off and restart, and able to engage the transmission, though engagement remained harsh. No Check Engine Lights were illuminated. Upon return home, I got the truck to local dealer service center. They had the truck for a week and said they could not determine a cause or problem...no scanner codes recorded? Their tech could not duplicate. From October 2024 until June 2025, this same behavior occurred 2-4 times, all without CELs. June 2025: Truck taken to local dealership with symptom list, only now occurring more frequently. At my insistence, I asked the dealer to involve Ford Engineering, to diagnose, and to compel Ford to honor the active full warranty still in place. This unresolved issue began October 2024. The dealer had the truck for over a month, and said he could not proceed further in diagnosing unless Ford authorized warranty payment for labor and parts. No progress was made, and it was told to me I HAVE TO CONTACT FORD and push, because the dealer is an independent shop, not Ford proper. I took the truck away and drove, to allow possible worsening, or some other code to be recorded or CELs to show. October 2025: Truck violentlt downshifted without acceleration or deceleration from 35 mph to almost )mph, skidding and fishtailing, going into limp mode, and I was almost rear ended by following traffic...since brakes were not activated to cause this. Truck went immediately into limp mode, and would not now engage PARK. I turned it off, restarted, and transmission would hardly go into DRIVE. I limped home, and vowed I will not drive it again until repaired! No CELs illuminated. The truck was towed to the dealer at my cost, and has been there over 2.5 weeks as of 11/8/25. Ford denies help.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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EIA

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