Complaint 2133050

Complaint Summary

UNKNOWN OR OTHER

Owner Narrative

To Whom It May Concern, I am submitting this request under my existing Consumer Affairs case number [XXX] regarding my 2015 Nissan Pathfinder (VIN: [XXX] , Plate: [XXX] ). On [insert date], while driving on the freeway, the hood latch failed and caused the hood to suddenly fly up, completely blocking my view. This recall-related defect directly led to my vehicle striking another car. Thankfully, no one was injured. However, my vehicle sustained significant damage: •Both front fenders were bent •Front bumper was damaged This incident was a direct result of the hood latch defect that is already part of a safety recall. The failure created an extremely dangerous situation that could have caused serious harm to myself and others. I am respectfully requesting that Nissan cover the cost of repairs or provide reimbursement for the damage caused by this recall-related failure. I believe this is a fair and reasonable resolution, as the damage was not due to negligence but to a documented safety defect. Please advise me of the next steps required to process this request, including any documentation, repair estimates, or photographs you need me to provide. Thank you for your attention and for working with me to resolve this matter. Sincerely, [XXX] Phone: [XXX] Case Number: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.