Complaint 2129444
2017 FORD FLEX • UNKNOWN OR OTHER • incident Aug 4, 2025
- Complaint ID
- 2129444
- Make
- FORD
- Model
- FLEX
- Model Year
- 2017
- Component
- UNKNOWN OR OTHER
- Incident Date
- Aug 4, 2025
- Date Received
- Sep 11, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
The rear-facing camera in the tailgate of my 2017 Ford Flex is defective and is experiencing the same issue included within the recent NHTSA Campaign # 25V572000. The fact that the 2017 Ford Flex is not included within the recall is highly suspect and should be investigated further. Our safety and the safety of others is put at risk because the driver could accidentally back up into an object or individual, causing damage, injury or loss of life. The issue is reproduceable and has happened a number of times, and has been confirmed by our local dealer, Shawnee Mission Ford. The vehicle has not been inspected by the manufacturer directly (other than through the dealership), police, insurance, or others. There are no warning lamps, messages or other symptoms other than those expressly noted in the aforementioned campaign.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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