Complaint 2128944
2014 FORD EDGE • UNKNOWN OR OTHER • incident Sep 1, 2022
- Complaint ID
- 2128944
- Make
- FORD
- Model
- EDGE
- Model Year
- 2014
- Component
- UNKNOWN OR OTHER
- Incident Date
- Sep 1, 2022
- Date Received
- Sep 10, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
The backup camera has stopped working. Sometimes it appears fuzzy when the car is put into reverse, other times the screen is black and says I need to contact my local dealership. The screen can also stay that way after I place the vehicle back into drive for several minutes before it goes back to the accessory screen. This issue started out as just sometimes a problem and sometimes the camera would work fine. It is at the point now that it never works anymore. I also have had issues with the rear cross traffic sensors "detecting" things when the car is in reverse that aren't there. It can be very dangerous because you think something is behind the car that is not there and can cause the driver to slam on the brakes. This issue does not happen on a regular basis, just sometimes. The vehicle is available for inspection for all problems. None of the problems have been inspected by anyone professionally yet. A Dealership has not confirmed the issues either.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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