Complaint 2128812

Complaint Summary

FUEL SYSTEM, GASOLINE

Owner Narrative

The contact owns a 2022 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 55-60 MPH and hauling a Fifth Wheel Trailer, the low-pressure fuel pump suddenly failed and the vehicle lost power, causing the vehicle to stall. The contact activated the hazard lights and waited for a tow truck that was in the far-left lane on the freeway. The check engine warning light illuminated immediately when the vehicle lost power. The vehicle was towed to the dealer, who determined that the vehicle had experienced the failure listed in NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline) but could not yet be repaired because parts to do the recall repair were not yet available. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was informed of the failure and opened a case. The failure mileage was 21,646.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.