Complaint 2126523
2021 NISSAN ALTIMA • FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING • incident Sep 2, 2025
Complaint Summary
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Owner Narrative
The Automatic Emergency Braking (AEB) system in my 2021 Nissan Altima SR frequently malfunctions. The forward radar sensor, located behind the front grille, becomes easily obstructed by normal road dirt or weather conditions. When this happens, the system falsely detects obstacles and engages braking or gives collision warnings even when the road ahead is clear. This places my safety and the safety of others at risk because the vehicle can suddenly slow or stop without cause, increasing the chance of a rear-end collision. To avoid false activations, I must disable the AEB system every time I drive, which defeats the purpose of having this federally mandated safety feature. The problem is ongoing and repeatable. Warning lights and collision alerts appear when the sensor is dirty or misreading conditions. Nissan dealerships have acknowledged this issue through Technical Service Bulletins, but there is no permanent fix and no recall. The malfunction has not been resolved by the manufacturer and continues to pose a safety hazard.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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