Complaint 2124205

Complaint Summary

POWER TRAIN

Owner Narrative

The contact owns a 2008 Ford F-150. The contact stated that after turning off the vehicle, the contact attempted to restart the vehicle and became aware that the gear shifter was not in park(P). The contact inspected the gear shift lever, and the gear shifter was in the park(P); however, the contact was unable to move the gear shift lever. The contact depressed the brake pedal, moved the gear shift lever, and was able to restart the vehicle. A mobile mechanic arrived at the residence and replaced the shifter cable, and the vehicle was repaired. The contact stated that on a separate occasion, while arriving at her sister's residence, the failure reoccurred. The shift indicator displayed that the vehicle was not in park(P). However, the gear shifter lever was in park(P). A neighbor stopped by and assisted the contact by going underneath the vehicle and manually shifting the gear. The vehicle was restarted and driven to the residence. The failure had progressively worsened, and the vehicle was no longer driven. The vehicle was parked at the residence. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 135,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.