Complaint 2122266
2022 FORD BRONCO • SUSPENSION • incident Aug 15, 2025
- Complaint ID
- 2122266
- Make
- FORD
- Model
- BRONCO
- Model Year
- 2022
- Component
- SUSPENSION
- Incident Date
- Aug 15, 2025
- Date Received
- Aug 20, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
SUSPENSION
Owner Narrative
My car has a recall NHTSA #25V025 for the rear shock absorber external reservoir corrosion since1/21/2025. A few weeks ago the recall status shows remedy available so I brought it in to a Ford Dealership on 8/15/2025. The tech inspected the car and both absorbers showed signs of oil leaking and they need to be replaced. The pictures also showed the reservoirs are close to be separated from the vehicle. The dealer told me the parts are in back order with no ETA despite the recall status shows remedy available. The dealer told me the car is safe to drive despite the fact in the recall they stated "If a rear shock absorber external reservoir separates from the vehicle, it can create a potential road hazard for other road users, increasing the risk of a crash." I don't have a car to drive since 8/15/2025 and Ford is refusing to provide a loaner or rental vehicle on their cost.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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