Complaint 2121590
2023 FORD BRONCO • STRUCTURE • incident Aug 15, 2025
Complaint Summary
STRUCTURE
Owner Narrative
The contact owns a 2023 Ford Bronco. The contact stated that after opening the driver's side door and then closing the door, the passenger's side hard top fractured into several pieces. The dealer was contacted and informed of the failure. The dealer confirmed that the repair would not be covered for free. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The manufacturer confirmed that the repair would not be covered. The manufacturer opened a case regarding the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 11,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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