Complaint 2121175
2020 HONDA RIDGELINE • UNKNOWN OR OTHER • incident Jul 29, 2025
- Complaint ID
- 2121175
- Make
- HONDA
- Model
- RIDGELINE
- Model Year
- 2020
- Component
- UNKNOWN OR OTHER
- Incident Date
- Jul 29, 2025
- Date Received
- Aug 16, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
Auto Idle Stop system is not working correctly. Usual it happens at a traffic light, the truck Auto Idle Stop system sometimes will not start the engine and requires me to put it in park and restart with the primary starter. Took the truck to Honda dealer and they told me the best remedy was to turn off the Auto Idle Stop system every time I use the truck. This does not seem like a reasonable fix. I have had the truck or 5 years, but only have about 26000 miles on the vehicle.The Auto Idle Stop system has failed to work approximately 15 to 20 times since I bought the truck new in 2020.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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