Complaint 2119742
2019 RAM 2500 • UNKNOWN OR OTHER • incident Feb 15, 2024
- Complaint ID
- 2119742
- Make
- RAM
- Model
- 2500
- Model Year
- 2019
- Component
- UNKNOWN OR OTHER
- Incident Date
- Feb 15, 2024
- Date Received
- Aug 12, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
The surface on the front dash has separated from the component underneath. It is bubbled up and no longer glued to the underneath dash piece. It does not currently block driver's view but it could completely separate in the future causing the driver not to be able to see out of the front windshield. This is a widely reported and complained about issue on-line, primarily on year models 2019 through 2021. RAM has refused to do anything about it and extended warranties refuse to cover it in most cases stating that "it is a trim component that is designed to wear out and be replaced at the owner's expense." I object to this assessment of a dash as no other vehicle I have owned in 40+ years has done this. And my vehicles are always garaged and well maintained.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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