Complaint 2117492
2015 TESLA MODEL S • STEERING • incident Jul 23, 2025
Complaint Summary
STEERING
Owner Narrative
A few times the steering control has shut off while I am driving. Steering failure lasts a few seconds and then returns to normal function. The car makes a VERY loud alarm sound when the steering is inoperable. I have not seen any failure messages on the screen or in the Service menu. I took the car to Tesla for service yesterday. They did some sort of remote scan of the fault codes and told me that there is nothing wrong. They told me to continue to drive the car and record when the steering stops working again. This sounds like ridiculously bad advice to me. While the steering control has always returned in just a few seconds, that does not mean that it will in any future failure. I am concerned about driving this car. Tesla wants $275 an hour to investigate the problem, which also seems ridiculous to me. I have seen that there has been a recall for similar problems in newer Tesla Model S vehicles. It seems logical to me that these problems may be related and deserve additional investigation ... at Tesla's expense.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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