Complaint 2116365
2014 FORD EDGE • BACK OVER PREVENTION • incident Aug 1, 2024
- Complaint ID
- 2116365
- Make
- FORD
- Model
- EDGE
- Model Year
- 2014
- Component
- BACK OVER PREVENTION
- Incident Date
- Aug 1, 2024
- Date Received
- Aug 1, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
BACK OVER PREVENTION
Owner Narrative
The contact owns a 2014 Ford Edge. The contact stated while reversing, the rearview camera image was black intermittently, and a message to contact the dealer was displayed. The vehicle was taken to the dealer, where the contact was informed that a fee would be charged for the repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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