Complaint 2115168
2011 FORD EDGE • SERVICE BRAKES • incident Jul 25, 2025
- Complaint ID
- 2115168
- Make
- FORD
- Model
- EDGE
- Model Year
- 2011
- Component
- SERVICE BRAKES
- Incident Date
- Jul 25, 2025
- Date Received
- Jul 29, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
This is in reference to Field Service Action 13N02 with codes P2195 and P2197. There was an extended warranty, but I never knew that as I bought the vehicle pre-owned. I am a college student and the vehicle poses a danger as I am not able to stop every time. I called the local Ford dealership, and without even looking at the vehicle. He said, yes we know about the issue, but it's to late for you to have it repaired for free. I am filing a complaint with with the Wyoming Attorney General as well, and looking into a civil action. I want to make sure I document everything in case there is a serious injury or death.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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