Complaint 2113286
2017 FORD F-250 • FUEL SYSTEM, DIESEL • incident Jun 17, 2025
- Complaint ID
- 2113286
- Make
- FORD
- Model
- F-250
- Model Year
- 2017
- Component
- FUEL SYSTEM, DIESEL
- Incident Date
- Jun 17, 2025
- Date Received
- Jul 23, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
FUEL SYSTEM, DIESEL
Owner Narrative
The contact owns a 2017 Ford F-250. The contact stated that while driving at 55 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed failures with the high-pressure and low-pressure fuel pumps, resulting in damages to the fuel system. The contact was informed that the fuel system needed to be replaced including fuel rail, fuel injectors, and sensors. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 200,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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