Complaint 2112952

Complaint Summary

UNKNOWN OR OTHER

Owner Narrative

I purchased a used vehicle from an auto auction. After the purchase, I discovered through Carfax and AutoCheck reports that the vehicle had a history of severe damage and an odometer discrepancy, both of which were not disclosed prior to the sale. The vehicle was sold with a Clean Title that stated “Actual Mileage,” but available records contradict this, indicating possible odometer fraud and prior total loss or structural damage. This raises concerns of title washing — where previous branded or salvage titles are "washed" clean through certain state DMVs — and calls into question the accuracy of the title issued shortly before the sale. The clean title was issued just one day before the auction sale, despite existing documentation showing serious history issues. The current situation poses a potential safety risk if the structural integrity was compromised in the previous damage. I still have the documents and inspection results available upon request. No resolution has been offered despite raising the issue with the auction.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.