Complaint 2109225
2017 FORD F-250 • FUEL/PROPULSION SYSTEM • incident Jul 9, 2025
- Complaint ID
- 2109225
- Make
- FORD
- Model
- F-250
- Model Year
- 2017
- Component
- FUEL/PROPULSION SYSTEM
- Incident Date
- Jul 9, 2025
- Date Received
- Jul 11, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
FUEL/PROPULSION SYSTEM
Owner Narrative
A message was displayed to reduce the truck speed. Then the speed started to reduce itself, I wasn't able to increase the speed. I was on a Hwy and the speed limit was 65 mph and on a slight hill the trucks speed was only 39 mph. I put the flashers on hoping to alert the cars passing me that I had a problem. Then the engine died so I steered it over to the side of the road. I tried to re-start it and the truck shook before it died again. I had it towed to a Ford dealer in Boerne, TX. They called me the following day and said the high-pressure fuel pump came apart. They said they saw metal parts in the fuel and their estimate to fit the truck was $18,000! I had it towed to another automotive place, I just needed another opinion. Then I heard about 2 recalls Ford had this year, 1 in January and another just ramping up. The description of the problem sounds exactly like my issue however it didn't cover the 2017 models! I let Chandler Automotive, in Castroville, TX know and they said they would look in to it.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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