Complaint 2106477
2019 JAGUAR I-PACE • POWER TRAIN • incident Jun 2, 2025
- Complaint ID
- 2106477
- Make
- JAGUAR
- Model
- I-PACE
- Model Year
- 2019
- Component
- POWER TRAIN
- Incident Date
- Jun 2, 2025
- Date Received
- Jul 3, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
The contact owns a 2019 Jaguar I-Pace. The contact stated that the vehicle failed to start. The vehicle also failed to shift to neutral. The contact stated that the vehicle failed to fully charge. The battery warning error was displayed. The contact received notification of NHTSA Campaign Number: 24V633000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was towed, and the local dealer was contacted. The dealer diagnosed that the failure was due to the traction battery and the main battery. The vehicle was repaired, but the failure recurred. Additionally, the dealer informed the contact not to park in the garage due to a possible fire. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer offered a buyback, but the buyback was not finalized. The failure mileage was approximately 22,000. Parts distribution disconnect.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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