Complaint 2102064
2013 FORD FLEX • UNKNOWN OR OTHER • incident Sep 4, 2018
- Complaint ID
- 2102064
- Make
- FORD
- Model
- FLEX
- Model Year
- 2013
- Component
- UNKNOWN OR OTHER
- Incident Date
- Sep 4, 2018
- Date Received
- Jun 19, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
Back-up camera shows blank screen, wiggle lines throughout, states to contact dealer for service, or shows up upside down and backwards. I took my vehicle to the Bill Brown Ford dealership 04Sep18. I paid $112 to be told camera was failing and was quoted a minimum of $650 to replace. I declined as the vehicle was only 5 years old and was hoping for a recall. I now see many newer vehicles were just recalled for the same issue.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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