Complaint 2100637

Complaint Summary

UNKNOWN OR OTHER

Owner Narrative

On November 2, 2021, I purchased a 2008 Ford Edge, Stock #: 12256. Upon reviewing the vehicle’s history recently, I discovered that it had been previously involved in an accident—a fact that was not disclosed to me at the time of sale. Moreover, it has become evident that the odometer was tampered with, and the mileage was misrepresented. These facts constitute material misrepresentation and odometer fraud under both state and federal law. According to the Carfax report, which was not provided to me at the time of sale, the mileage history for the vehicle is as follows: 192,195 miles recorded in 2020 164,208 miles recorded in 2021 161,269 miles recorded in 2022 163,087 miles at the time of purchase in 2021 This inconsistent and decreasing mileage history indicates that the odometer was rolled back. In addition, the emissions documentation lists testing in December, even though I took ownership of the vehicle in early November. Since the date of purchase, I have been unable to register the vehicle or obtain a passing emissions certificate. Had I been made aware of the vehicle’s true condition and mileage history, I would not have completed the purchase. The failure to disclose this information and the apparent falsification of documents constitute fraudulent misrepresentation and a violation of applicable consumer protection laws. I am requesting a full refund from this company because I don't trust that they will make me "whole" in the process.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.