Complaint 2100480
2020 SUBARU ASCENT • SUSPENSION • incident May 13, 2025
- Complaint ID
- 2100480
- Make
- SUBARU
- Model
- ASCENT
- Model Year
- 2020
- Component
- SUSPENSION
- Incident Date
- May 13, 2025
- Date Received
- Jun 13, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
SUSPENSION
Owner Narrative
The contact owns a 2020 Subaru Ascent. The contact stated that while driving at an undisclosed speed, there was an abnormal rumbling sound coming from the undercarriage while driving over bumps in the roadway. No warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the front struts had failed and needed to be replaced. The contact related the failure to TSB: 059024. The vehicle was not diagnosed. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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