Complaint 2100400
2023 HARLEY-DAVIDSON FXLRS • SERVICE BRAKES • incident Aug 1, 2024
- Complaint ID
- 2100400
- Make
- HARLEY-DAVIDSON
- Model
- FXLRS
- Model Year
- 2023
- Component
- SERVICE BRAKES
- Incident Date
- Aug 1, 2024
- Date Received
- Jun 13, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
With approximately 2000 miles on vehicle rear brake was not capable of stopping the motorcycle. Vehicle was under warranty. I took it to the dealership for repair. Service department called and told me there was no issue with the brakes. I retrieved the bike and had the rear brake caliper removed. Inspection found a stuck piston in the caliper. I provided photo documentation to the dealer at which point they told me to bring the bike back for complete replacement of the rear caliper.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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