Complaint 2098154

Complaint Summary

TIRES

Owner Narrative

I was driving on a popular street on [XXXX] which I do all the time. The street is very well maintained. There are very few potholes and no debris in the street. I do know how to dodge pot holes. I was headed south. I left my home early it was [XXX]. I heard a popping noise then the truck dropped. I saw the icon on the dash showing about low tire pressure. I was very scared. There wasn’t much traffic I was able to drive slowly to a business parking lot. When I got out of the truck I saw the big whole in the tire and the back bumper hanging off and sensors hanging down and the paneling around the tire off. I purchased this 2024 Discovery [XXX] it was brand new. I have about 6140 miles on the truck. The truck has never been in service for any problems, other than my key fob was not working correctly. I have never got any warning messages about any tire issues on the truck prior to this incident. I had the truck towed to the dealership where I purchased it from. The service person told me the truck needs to go to the Body shop because it is not drivable. He told me they could put a tire on it but since you can’t drive it. I said why did you tell me about it for when you can’t drive it. I spoke to the owner of the dealership and he said I hit something. I told him I didn’t. There was nothing in the street. No one has taken the tire off to inspect at it. The truck will be sitting at the body shop for 2 weeks until they are able to work on it. The tire size is P185/75R1482S. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.