Complaint 2096612
2022 TESLA MODEL Y • ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING • incident May 25, 2025
Complaint Summary
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
Owner Narrative
Our 2022 Tesla Model Y Performance backed out of a driveway into the street and parked in the middle of the street with nobody inside the car, creating a traffic hazard. This happened after around an hour parked. The Smart Summon feature was enabled in the car. Possible cause was that Summon was accidentally activated by phone jostling in pants pocket. Car was looked at by Tesla and found to be in good working order and was considered safe to drive. No explanation of cause of the event was offered by Tesla. We turned off the smart summon feature in the car. Suggest adding an additional step in the Tesla app such as requiring a numerical code input to eliminate the possibility of accidentally summoning the car by random inputs to Tesla app when phone is in a pocket. We have time stamped surveillance video of the event. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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