Complaint 2095196
2016 VOLVO XC90 • UNKNOWN OR OTHER • incident May 20, 2025
- Complaint ID
- 2095196
- Make
- VOLVO
- Model
- XC90
- Model Year
- 2016
- Component
- UNKNOWN OR OTHER
- Incident Date
- May 20, 2025
- Date Received
- May 27, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
The back door, or liftgate, closes automatically (without me pressing the close button). This is inconsistent, as it doesn't happen all the time. Each time the car has been off, and maybe it's on some kind of timer. It's happened 3 times, at random, where each time it caught me off guard. One time it hit me on the back of the head. The next time my kids were sitting in the back and I had to yell for them to tuck their legs inside. The third time, was just last week, and I had to run out from under it. There is no beeping or warning, and I'm afraid it's only a matter of time before it causes serious injury. I've had this vehicle for about 12 months, and it's only happened 3 times, but I can't figure out what the causes it.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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