Complaint 2087374
2021 AUDI SQ5 • ELECTRICAL SYSTEM • incident Apr 27, 2025
- Complaint ID
- 2087374
- Make
- AUDI
- Model
- SQ5
- Model Year
- 2021
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Apr 27, 2025
- Date Received
- Apr 30, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
Comfort Module J393 failed that is tied to all electronics warnings in car. brake warnings, light warning, security warnings, etc. Car was unable to be started as a result. If these electronics failed during driving, its very dangerous and could force crashing of vehicle. According to Dealership, failed module was submerged (ie water flooeded). This is a self contained electronics module that is not exposed to elements. The car was parked in driveway. it rained lightly over the weekend. Then this occurred. the damage and replacement cost was over $10K in damage. Audi dealership stated replacing rear water drain may be kinked or damaged causing water to leak where module located. Its not normal for self contained electronics modules to have this problem.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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