Complaint 2085258
2022 HYUNDAI IONIQ 5 • ELECTRICAL SYSTEM • incident Mar 15, 2025
- Complaint ID
- 2085258
- Make
- HYUNDAI
- Model
- IONIQ 5
- Model Year
- 2022
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Mar 15, 2025
- Date Received
- Apr 23, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while driving approximately 25 MPH, the vehicle lost power with the message 12-Volt battery low. The vehicle was towed to the dealer and was repaired under NHTSA Campaign Number: 24V868000 (Electrical System) and 24V204000 (Electrical System). The contact stated that approximately three weeks later while the vehicle was parked, the message 12-Volt battery low was displayed on the instrument panel. The dealer was contacted, and an appointment was scheduled three weeks in advance. After driving the vehicle to the residence and the vehicle was parked, the vehicle failed to start. The battery was recharged for 15 minutes, and the vehicle was able to start. The vehicle was towed to the dealer; however, the vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was 4,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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