Complaint 2085178

Complaint Summary

AIR BAGS

Owner Narrative

The contact owns a 2010 GMC Sierra. The contact stated that while driving at 15 MPH going into an intersection, another vehicle going at approximately 5 MPH, crossed in front of the contact. There were no warning lights illuminated. As a result, the vehicle impacted the other driver on the driver-side front and back door, where it came to a stop. None of the air bags deployed. The contact suffered injuries to his lower back, legs, and a bump on the head with a bruise. The contact's aunt suffered injuries to her back and hip. The contact's uncle's back suffered injuries to his right or left arm; the contact was unsure. The contact and his family member had to have physical therapy due to injuries suffered by a chiropractor. It was unknown if the other passengers in the other vehicle sustained any injuries. There was no property damage. A police report was filed however, the contact does not remember the police report information. The vehicle was towed to a body shop and was repaired. The contact stated he then received an unknown NHTSA notification for the air bags. The contact stated that after the accident sensors on the vehicle malfunctioned, and it has the air bag warning lights were illuminated. The vehicle was taken to the dealer, where recall repairs were completed. The manufacturer was not made aware of the failure. The failure mileage was 110,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.