Complaint 2084115

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

The contact owns a 2004 Ford F-350. The contact stated that while driving approximately 76 MPH with his wife in the front passenger seat, the vehicle shuddered uncontrollably and stalled. The contact and his wife were concerned for their safety. There was no warning light illuminated. The contact was able to regain control of the vehicle and pulled over to the side of the road. The vehicle failed to restart and was towed to the residence. The contact stated that as an independent mechanic, he used a code reader to retrieve diagnostic trouble codes for the fuel control module wiring harness failure. The contact related to the failure to NHTSA Campaign Number: 05V270000 (Electrical System). The contact stated that the fuel control module wiring harness failure had caused warning lights to fail to illuminate as needed. The dealer was notified of the failure and informed the contact that the vehicle had previously been repaired under the recall. The manufacturer was notified of the failure and informed the contact that an elbow vacuum tubing connector was previously replaced under the recall; however, the contact advised the manufacturer that the recall involved replacing the entire fuel control module wiring harness. The manufacturer informed the contact that the recall was already marked completed and no further repairs could be covered. The contact stated that the dealer and the manufacturer had failed to honor the recall repair. The vehicle was not repaired. The failure mileage was 190,019.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.