Complaint 2083460
2016 DODGE JOURNEY • ENGINE AND ENGINE COOLING • incident Apr 11, 2025
- Complaint ID
- 2083460
- Make
- DODGE
- Model
- JOURNEY
- Model Year
- 2016
- Component
- ENGINE AND ENGINE COOLING
- Incident Date
- Apr 11, 2025
- Date Received
- Apr 16, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
ENGINE AND ENGINE COOLING
Owner Narrative
The contact owned a 2016 Dodge Journey. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated and the security alarm sounded. Shortly afterward, the temperature gauge began to indicate the vehicle was overheating, and moments later vehicle lost automotive power. The contact was able to coast to the shoulder of the roadway, where the vehicle then burst into flames originating from the engine compartment. The overheating warning light was illuminated. Local emergency services arrived and were able to extinguish the flames. The vehicle was towed to a tow yard and deemed a total loss by the contacts insurance provider. A fire report was filed and the contact was informed that investigators intended to inspect the vehicle. A police report was not filed and no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was 132,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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