Complaint 2083187
2019 RAM 2500 • VISIBILITY/WIPER • incident Apr 1, 2025
- Complaint ID
- 2083187
- Make
- RAM
- Model
- 2500
- Model Year
- 2019
- Component
- VISIBILITY/WIPER
- Incident Date
- Apr 1, 2025
- Date Received
- Apr 15, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
VISIBILITY/WIPER
Owner Narrative
The contact called on behalf of the owner of a 2019 Ram 2500. The contact stated that while driving 60 MPH in rainy weather, the windshield wipers became inoperable, causing the contact to slow down significantly to exit the expressway. The contact was able to drive to the residence. The vehicle was taken to the dealer, where it was diagnosed and determined that the totally integrated power module (TIPM) had failed, causing the body control module (BCM) to fail. The dealer replaced the TIPM and BCM. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 87,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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