Complaint 2078980
2009 FORD EDGE • UNKNOWN OR OTHER • incident Feb 22, 2025
- Complaint ID
- 2078980
- Make
- FORD
- Model
- EDGE
- Model Year
- 2009
- Component
- UNKNOWN OR OTHER
- Incident Date
- Feb 22, 2025
- Date Received
- Mar 31, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
On February 22 our Ford Edge exploded in our driveway. We had only been home 15 minutes at the most when we heard the explosion. The vehicle was not running. We went outside and the vehicle was fully engulfed with flames. It was completely burned down to the metal and did over $7000 in damages to our home. It was parked in our driveway next to the home. Again, the car was not running. We have contacted the Ford Motor Company, but they keep giving us different dates on when we should hear from them. We have not had any prior issues with the vehicle and there wasn't any warning signs or any smell of gas anytime before the incident. The only recall we received was about the airbag and we took it to Ford to have it taken care of. When I called Ford after the incident, the customer care representative mentioned a recall about the gas tank bracket I believe, but we never received a notification about that. We haven't removed the vehicle from our property and it's still there. Ford hasn't asked to come look at it. They only requested the fire department report.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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