Complaint 2077953
2023 HYUNDAI IONIQ 5 • ELECTRICAL SYSTEM • incident Feb 10, 2025
- Complaint ID
- 2077953
- Make
- HYUNDAI
- Model
- IONIQ 5
- Model Year
- 2023
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Feb 10, 2025
- Date Received
- Mar 27, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
The contact owns a 2023 Hyundai Ioniq 5. The contact stated that the recall repairs for NHTSA Campaign Number: 24V868000 (Electrical System) and 24V204000 (Electrical System) were completed; however, the repairs failed to prevent a failure from occurring shortly afterwards. The contact stated that while attempting the charge the hybrid battery, the vehicle failed to charge to full capacity as intended. In addition, the contact was alerted by the vehicle with a Voice message that the vehicle had failed to charge as intended. No warning lights were illuminated. The vehicle was taken back to the same local dealer where it was reprogrammed; however, the failure reoccurred. The contact was advised that the ICCU needed to be replaced; however, parts were not available. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 16,307.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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