Complaint 2075219
2014 CHEVROLET IMPALA • AIR BAGS • incident Aug 1, 2024
Complaint Summary
AIR BAGS
Owner Narrative
The contact owns a 2014 Chevrolet Impala. The contact stated that the front passenger's side seat belt audible chime was sounded, and the message "Air Bag ON" was displayed while the front passenger's side seat was unoccupied. The vehicle was taken to the dealer, where the calibration-learning error was corrected by preconditioning the empty seat and resetting the seat zero-value in the electronic control unit. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 15V465000 (Air Bags); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided because the VIN was not included in the recall. The failure mileage was unknown.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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