Complaint 2069155
2014 FORD FLEX • STEERING • incident Feb 21, 2025
Complaint Summary
STEERING
Owner Narrative
I was pulling out of my work parking lot and my power steering cut out completely. A warning came up on my dash saying something along the lines of steering assist system fault. I was able to get it back into the parking lot but had to really force the steering wheel. After turning the flex off and back on again everything worked fine. I was very fortunate to be driving at low speed at the time. Most of my driving is on a highway or the turnpike and could have been extremely dangerous. I had a shop look everything over and they weren't able to find any issues which has be constantly concerned that it could happen again at any time.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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