Complaint 2060900
2021 NISSAN ALTIMA • ELECTRICAL SYSTEM • incident Jan 27, 2025
- Complaint ID
- 2060900
- Make
- NISSAN
- Model
- ALTIMA
- Model Year
- 2021
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Jan 27, 2025
- Date Received
- Jan 29, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
I was driving with my child in the car and the volume on the radio spiked to an extremely high level. This has happened multiple times and the volume control knob is defective so I cannot turn down the volume or the radio off. I brought the vehicle into the Nissan dealer and they diagnosed an internal failure to the A/V control unit and recommended replacing this. When the volume spikes to full blast, I cannot turn the radio off. They are charging $2000 to have this repaired even though it's a safety hazard and I am distracted while driving to keep trying to turn the volume off or the radio off. The controls do not work and they independently turn the volume on full blast.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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